My daughter changed her passcode on her Ipod Touch 4th Generation and wouldn't you know it; she forgot it. After many attempts of trying different passcodes, it became disabled. So, it said "ipod disabled - connect to iTunes. So that's what I tried but to no avail. I searched and searched and sifted through loads of people having different problems with forgotten passcodes and how to restore, and also those who can't connect to iTunes to do a restore. For many hours I did this, and tried different things but none worked. So here is what I did. Do this if you lost your passcode and can't access iTunes. It will wipe the slate clean, you'll lose everything but you won't have a paper weight to look at.
1- Click Start, programs, accessories, and lastly "Command prompt"
2-Type in "netsh winsock reset" without the quotation marks, then hit Enter, close everything and then reboot your computer.
3- Open iTunes...Connect ipod to your computer via the usb cable.
4- Put your ipod in recovery mode: Press the Power and Home button simultaneously and wait for the apple logo to appear on your ipod. Once it does, release your power button but maintain a hold on your Home button until a usb cable appears on your ipod.
5- You should see the option update and restore, so you click it, and you're off to the races.
1- Click Start, programs, accessories, and lastly "Command prompt"
2-Type in "netsh winsock reset" without the quotation marks, then hit Enter, close everything and then reboot your computer.
3- Open iTunes...Connect ipod to your computer via the usb cable.
4- Put your ipod in recovery mode: Press the Power and Home button simultaneously and wait for the apple logo to appear on your ipod. Once it does, release your power button but maintain a hold on your Home button until a usb cable appears on your ipod.
5- You should see the option update and restore, so you click it, and you're off to the races.